Urgent Opening for Customer Support Executive-Delhi
Posted On : 16Location | Delhi |
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Role / Position | Customer Support Executive |
Experience (required) | 2 years |
Description | |
Our client provides virtual assistance services to global clients. GetFriday division works round the clock 24/7, now caters to busy individuals and small businesses in 30 odd countries across different time zones. It has managed to take global outsourcing which was previously meant only for Fortune 500 businesses, within the reach of ordinary people - an individual, an entrepreneur or a small business owner. It takes pride in serving customers from diverse backgrounds. GetFriday is also the pioneer in bringing the idea of 'Get the Personal touch of an assistant along with access to a pool of expertise' into the market that makes virtual assistance dependable and so scalable
Job Title: Customer Support Executive
Shift: General Shift
Job Location: Delhi
Job Profile:
• Coordinate with different stakeholders involving clients and operations team.
• Updating the client on the status of the order.
• Handling escalations.
• Meeting client requirements timely and effectively thereby winning their goodwill.
• Sensitization of the client requirements and accordingly prioritize the activities.
Candidate profile:
• Graduate with excellent communication skills both written and oral.
• Ability to speak fluent English with a neutral accent and no MTI.
• Proficiency in using Internet and MS office tools.
• Should be good at updations and follow-up.
• Ability to handle pressure.
• Should be a team player.
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Send Resumes to | ramu.expertiz@gmail.com |