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Job Description

Urgent Opening for Asst Manager- Reservations- Gurgaon

Posted On : 16th Jul 2015 12:11 PM Back to jobs list
Location Gurgaon
Role / Position Asst Manager-Reservations- Outbound Operations
Experience (required) 5-6 Years
Description
Our Client was nominated by NASSCOM amongst the top 100 IT innovators of 2007.Our client is one of leading innovative travel solutions company offering cutting edge technological solutions in Travel space
 
 
Designation: Asst Manager-Reservations- Outbound Operations
Location: Gurgaon
 
Job Summary 
  • To drive reservation operations/team handling
  • To deal with all enquires/Escalations within the department
  • To check availability of services with suppliers and hold reservations, 
  • To promtly respond to clients queries and to suggest various options 
  • To book reservations for the client, do necessary follow up and secure feedback on services
  • Up-selling and offering alternatives.
  • Maintain excellent business to business relationships.
 
Candidate Profile 
 
  • Excellent knowledge of Travel Industry rules, processes and regulations,aviation terminology,codes,destination,competition,fares etc
  • Super Communication skills and art of upselling,handling escalations,customer queries & complaints
  • 5-6 yrs of Travel experience

 

Send Resumes to girish.expertiz@gmail.com