Job description
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Responsible for client relationship management and business development
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End to End Account Management for existing and new campaigns like CPI, CPL, CPA, CPV, CPC, CPV etc for different Industry verticals on web and mobile channels
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Responsible for strategizing and scaling up existing campaigns
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Coordination with Delivery team to ensure smooth tracking, functioning and reporting of the campaigns
Job specifications
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Min 2 years to max 5 years of hands on exposure to Client relationship
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Ability to take business CRM ownership and manage relationship with existing clients
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Responsible for overall understanding of customer behavioural segmentation and profiling with mining of the account
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Execution of CRM Management tools and tasks.
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Stakeholder management with the delivery team and clients
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Ensure optimum business along with value creation in service delivery
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Manage client conflicts and challenges
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Resourceful and energetic executor capable of taking on a task and driving it to completion.
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Ability to multi-task and meet deadlines while paying attention to details
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Be the escalation point for the client
Desired Skills and Experience :
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Excellent presentation and communication skills
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Results-driven, focused and analytical.
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Outstanding follow-up and time management skills
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Prior exposure to digital media sector will be an advantage
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Minimum Graduate, PG in relevant field of study will be a plus.
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Certificate programs / Diploma in Digital media will be a plus
If interested, please share your updated profile along with CTC details
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