Job Description

Our Client is a leading global travel and destination management services company

Position  - Deputy Manager -Operations 

Location -Chennai  India       

Job Profile 

• Scheduling of Tour Manager
• Maintaining of Tour cost as per the SOM
• Customer Service & Space Management On Tour
• To Maintain Relationship with suppliers & Operation Team
• To cross check invoices & Claim Breakages
• To look into customer complaints on Road
• Responsible for Gross Operation Profit across Destination
• Gross Operating Profit of Tours
• Customer Satisfaction
• Improving staff productivity
• Coordination with suppliers and Destination Management Companies
• Coordination with corporates and customers for all pre departure formalities